7-day exchange & 30-day price match guarantee
At Indy Auto Man, your satisfaction is our priority. If, for any reason, you are unsatisfied with your purchase within 7 days and/or 700 miles, we offer a hassle-free vehicle exchange. We strive to deliver a reliable car buying experience you can trust!
7-day exchange requirements
Qualifies for the necessary financing on the replacement vehicle.
The entire original purchase price will be applied towards the new vehicle, without any cash back.
Same deal structure.
A 10% restocking fee will be added to the new deal.
A $1 charge per mile driven since original date of purchase will be added.
The value of the trade will be moved to the second purchase if a trade was a part of the first purchase.
The exchange must be completed at the dealership.
It is required to make an appointment.
Incentives are non-transferable.
To request an exchange, it is mandatory to submit a written request to our Guest Services. The vehicle must not exceed 700 additional miles from the time of purchase and must be in the same condition as when it was sold.
The exchange must occur within five business days of the original purchase. It is important to note that there is no cash value associated with the exchange, and customers are limited to one exchange per year.
Cars under $10k Sales price are excluded from this offer.
30-day price match guarantee terms & conditions
Price match guarantee
In the event that you find your vehicle advertised for less on another website within 30 days of purchase at Indy Auto Man, Indy Auto Man will credit or refund you the difference in price. You must submit the qualifying advertisement to the proper email address within 30 days from the date of your used car purchase. In order to receive the benefit, you may be required to sign a sales contract that reflects the difference in vehicle price. If you financed the purchase of the used vehicle, the refund may be issued to the lienholder and applied toward your principal loan balance. The Email must be sent to our Guest Services.
Advertisement must be online
The Price Match Guarantee only applies to online advertisements. Please note that verbal, handwritten, newspaper, radio, paper, and mail advertisements are not eligible and will not be accepted for the Price Match Guarantee.
Geographic limitation
For the Price Match Guarantee to apply, the lower-priced vehicle must be available for sale from a dealer located within a 150-mile radius of the Indy Auto Man dealership where you originally purchased your vehicle.
Purchase must be completed
To qualify for a Price Match Guarantee claim, it is essential that you have completed your vehicle purchase at Indy Auto Man before making the claim. You must have signed all necessary paperwork and settled all outstanding payments owed to Indy Auto Man at the time of submitting the claim.
New vehicles and leases not eligible
The Price Match Guarantee applies exclusively to used vehicle purchases. Please note that leased vehicles are not eligible for the Price Match Guarantee.
Vehicles older than 10 years are not eligible
Only used vehicles 2013 and newer are eligible. This offer excludes any cars under $15k Sales price.
Must be “Apples to Apples” Comparison
The Price Match Guarantee is applicable only to vehicles that share the same year, make, model, and trim, including identical options, packages, and after-market equipment. The mileage of the advertised vehicle must be within 5000 miles of the odometer reading on the vehicle you purchased from Indy Auto Man, as indicated on your Retail Installment Sales Contract. An advertised vehicle with a history that differs from the vehicle you purchased, including prior accidents, frame damage, branded titles (such as salvage, junk, or flood history), rental use, rideshare use, taxi use, reported stolen, lemon-law buybacks, or being a gross-polluter, will not be eligible for the Price Match Guarantee.
Vehicle must be offered for sale by licensed dealer
In order to meet the criteria for the Price Match Guarantee, the advertisement showcasing the lower-priced vehicle must originate from a motor vehicle dealer licensed by the Indiana Department of Motor Vehicles (DMV). Upon submission of the advertisement, Indy Auto Man will decline any advertisement that does not fulfill this requirement.
Advertisements must be unexpired and valid
To qualify for the Price Match Guarantee, only unexpired and valid advertisements are considered eligible. The advertisement must still be actively displayed on the competing dealer's website at the time of submission, and the vehicle featured in the advertisement must still be available for sale.
Verification of Claims
All requests and advertisements associated with the Price Match Guarantee are subject to verification by Indy Auto Man. Indy Auto Man does not accept screenshots or other forms of evidence for a lower price that cannot be independently confirmed by Indy Auto Man personnel. Furthermore, any advertisement that Indy Auto Man believes, at its sole discretion, to be the outcome of a printing or other error, or one that is deemed fraudulent, deceptive, or made in bad faith, will not be accepted.
Changes
Your eligibility under the Price Match Guarantee will be determined based on the terms in effect at the time of your vehicle purchase. However, please be aware that Indy Auto Man reserves the right, at its sole discretion, to modify or terminate the Price Match Guarantee or limit its availability without prior notice. The failure of Indy Auto Man to enforce any provision of these Terms & Conditions shall not be construed as a waiver of that provision or any other provision.
Indy Auto Man
Indy Auto Man retains the right to cancel the 30-day Price Match Guarantee at any time by providing written notice before the sale takes place.
Thank you for choosing us for your vehicle purchase! We are excited about future transactions with you.
For any inquiries, please feel free to contact our dealership at 317-814-7520.